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09/01/02 - IPOWER announces new "E-Service Center"
IPOWER is proud to announce our new "E-Service Center", a comprehensive Online Self Service and Support Center for our customers.
We have combined our world-class technical support with the 'next generation' of online self-help centers to bring our customers this new service solution. Our new center now provides customers with quick answers and step by step tutorials to their most commonly ask questions.
The new "e-Service Center" also permits customers to open a "Trouble Ticket" which instantly alerts a Technical Support Agent. All trouble tickets have real time tracking so customers know at all times where they are in the process of getting a solution to their problem. Visit: helpcenter.ipowerweb.com.
About IPOWER
IPOWER, Inc., founded in October 2001, provides web hosting and web services for small- and medium-sized businesses worldwide looking to build, manage, promote and profit from an online presence. The company, which offers domain registration, web site hosting, e-commerce tools, merchant services, application hosting, online marketing, site optimization services, and web site design, is also famous for the speed and effectiveness of its customer support. IPOWER is the 5th largest web site hosting company worldwide and now has over 500,000 customer accounts in over 100 countries. For more information call 888-511-HOST (4678) or visit http://www.ipower.com.
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